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ACI-AGS’ Transactions 2025

Real-time solutions for digital payments

ACI Worldwide (NASDAQ: ACIW) and AGS Transact Technologies (AGSTTL) have unveiled ‘Transactions 2025,’ with in-depth insights into India’s digital payments revolution.

It outlines the key growth drivers for digital payments in India’s burgeoning banking and fintech industry, said ACI.

Additionally, it highlights the steps that financial institutions, retailers, and billing organizations can take to help them better prepare for – and respond to – shifts in the payments space.

By 2025, digital transactions in India could be worth US$1 trillion annually, with four out of every five transactions being made digitally.

UPI (Unified Payments Interface) transactions are a key driver of greater financial inclusion, as the Indian payments ecosystem undergoes rapid digital transformation.

Mass adoption of e-payments and a thriving fintech scene, combined with regulatory policy, are set to propel India into a leading position in the global payments landscape.

Key findings of the research shared by ACI:

India’s smartphone user base will likely double to 500 million by 2020; increasingly affordable devices and data will spur safe, fraud-resistant digital transactions based on biometrics and multi-factor authorization, as well as an explosion of consumer services via mobile internet.

Based on India’s current growth trajectory, the country could boast a $1 trillion market for digital transactions by 2025, with cash to non-cash ration reversing (4 out of 5 payments made digitally).

The user base for digital transactions in India is currently close to 90 million, but could triple to 300 million by 2020 as the use cases for digital transactions grow and new users from rural and semi-urban areas enter the market.

Initiatives such as UPI (Unified Payments Interface) payments are driving greater interoperability between banks, independent of acquirer, payment provider or mobile app.

Connected devices (Internet of Things) will further drive payments digitization – in India and globally – with around 30 billion connected devices anticipated globally by 2025.

Cyberattacks cost India an estimated US$4 billion annually, and could rise to US20 billion by 2025, with the digitization of payments presenting new challenges for cybersecurity.

“India is undergoing an incredible transformation driven by the rapid digitalization of payments,” said Manish Patel, Vice President, ACI Worldwide.

“The findings of our new research reinforce our view that flexible, scalable and reliable technology will be critical to the future of payments in India as the market continues to experience incredible growth,” he said.

Mahesh Patel, Group Chief Technology Officer, AGS Transact Technologies Limited, said, “we understand that rapid rise in internet users nationwide is spurring an increase in digital transactions.

“However, the Indian market unlike many Western nations is still to mature and remains threatened due to lower awareness levels.

“Hence, it is necessary that the rise in digital transactions remain holistic thereby supporting growth with scalable processing platform. Also, it should be accompanied by allied precautionary measures such as cyber security and fraud prevention,” he said.

ACI Worldwide, the Universal Payments (UP) company, powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of global merchants, rely on ACI to execute $14 trillion each day in payments and securities.

Established in 2002, AGS Transact Technologies Limited (AGSTTL) is one of India’s leading end-to-end payment solutions provider with a wide spectrum of highly customised products instated with state-of-the-art technology for the Banking, Retail, Petroleum and Transit sectors.

AGSTTL operates across 2,200 cities and towns reaching out to over 200,000 customer touch points across India through its Group companies namely Securevalue India and India Transact Services and boasts of an impressive footprint in South East Asia.

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